Effective date: 29/03/2026
Trading name: NB Dynamics
Contact: contact@nb-dynamics.co.uk
for NB Dynamics Community Management System
Effective date: 29/03/2026
These Terms and Conditions govern access to and use of the NB Dynamics Community Management System and any related services, websites, support services, integrations, and hosted environments provided by NB Dynamics.
References in these Terms to “we”, “us”, and “our” mean NB Dynamics. References to “you” and “your” mean the customer, organisation, or individual purchasing or using the Services.
By ordering, accessing, configuring, administering, or using the Services, you confirm that you have read, understood, and agreed to these Terms. If you are acting on behalf of a community, organisation, or server, you confirm that you are authorised to bind that entity to these Terms.
We provide a hosted, single-tenant SaaS community management platform and related services, which may include, without limitation:
We may update, improve, patch, maintain, suspend, restrict, replace, or discontinue features from time to time in order to improve performance, security, compliance, reliability, or functionality.
You must ensure that:
You are responsible for all activity carried out through your account, tenant, community, or authorised user base unless caused directly by our proven breach of these Terms.
You agree not to use, and not to permit others to use, the Services:
We may investigate, suspend, throttle, restrict, or terminate access where we reasonably believe misuse, abuse, unlawful activity, or risk to users, data, or infrastructure exists.
You acknowledge that the Services are configurable tools which may be used by your organisation and your users for a wide range of operational purposes. You are solely responsible for how you and your users use the Services, for the content you input, generate, store, send, or administer through the Services, and for ensuring that your use is lawful, fair, and appropriate.
We do not direct, control, approve, or assume responsibility for your decisions, moderation actions, role assignments, communications, disciplinary processes, or any real-world, in-game, or community outcomes arising from your use of the Services.
Accordingly:
However, we aim to take reasonable steps to reduce misuse by implementing appropriate platform safeguards, permissions, auditing, access controls, and security-focused design choices. We may also take reasonable enforcement action where misuse is identified or reported.
For the avoidance of doubt, our efforts to reduce misuse do not create any duty to monitor all user behaviour, do not amount to endorsement of customer conduct, and do not transfer responsibility for compliance, moderation, safeguarding, or lawful use away from you.
Once payment and onboarding requirements are completed, we will aim to deploy your system within the timeframe stated on our website or sales materials. Any stated deployment time is an estimate only and may be affected by maintenance, technical issues, onboarding delays, domain configuration, customisation requirements, or matters outside our reasonable control.
Setup wizards, onboarding tools, and support materials are provided to assist configuration, but you remain responsible for reviewing your settings, permissions, branding, content, and operational setup before using the Services live.
You agree to pay the fees set out in your order, invoice, checkout, or accepted quotation. Fees may include:
Unless expressly stated otherwise:
Except where required by applicable law, fees are non-refundable once the Service has been provisioned, deployed, renewed, or materially made available to you. Nothing in this clause limits any rights that cannot lawfully be excluded.
The Services may interoperate with third-party platforms, including Discord, TeamSpeak, payment processors, domain providers, email services, and other external tools. We do not control those services and are not responsible for their availability, security, policies, outages, API changes, moderation decisions, or acts or omissions.
Your use of third-party services is governed by their own terms and privacy policies.
We will use reasonable care and skill in supplying the Services, but we do not guarantee uninterrupted or error-free availability. We may carry out maintenance, upgrades, bug fixes, patches, or emergency work at any time.
Any support response targets, bug-fix expectations, or update cadence described in sales materials are targets only unless separately agreed in writing as a service level agreement.
Any feature described as beta, test, preview, or early access is provided “as available” for evaluation and may contain bugs, limitations, incomplete functionality, or breaking changes. Such features may be modified, withdrawn, restricted, or reset at any time.
All intellectual property rights in the Services, including the software, structure, interface, source code, object code, databases, branding, visual design, documentation, and platform content owned by us, remain our property or that of our licensors.
Your subscription grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal community or organisational purposes during the subscription term.
You must not, except to the extent permitted by law:
You retain ownership of content, data, branding assets, and materials you upload or submit, subject to any third-party rights. You grant us a limited licence to host, process, transmit, back up, and otherwise use that content as necessary to provide, support, secure, and improve the Services.
You warrant that you have all rights and permissions necessary for the content and data you submit.
Each party shall comply with applicable data protection law, including the UK GDPR and Data Protection Act 2018 where applicable.
Where we process personal data on your behalf as a processor, the parties will enter into, or these Terms will incorporate, an appropriate Data Processing Addendum.
You are responsible for:
We will implement reasonable technical and organisational measures designed to protect personal data, taking into account the nature, scope, context, and purposes of processing, consistent with our role and the Services supplied.
Each party may receive confidential information from the other. Each party shall keep the other party’s confidential information secure and confidential and shall not disclose it except where necessary for performance of these Terms, where required by law, or where the information is already public through no breach of confidence.
We may suspend or terminate access immediately where:
You may terminate by giving notice in accordance with your billing plan. Termination does not affect accrued fees or rights.
On termination or expiry:
Except as expressly set out in these Terms, the Services are provided on an “as is” and “as available” basis. We do not warrant that:
Nothing in these Terms excludes any statutory rights that cannot be excluded.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for:
Subject to the above, to the fullest extent permitted by law:
Our total aggregate liability arising out of or in connection with the Services, whether in contract, tort, misrepresentation, restitution, or otherwise, shall not exceed the total fees paid by you to us for the Services in the 12 months preceding the event giving rise to the claim.
You shall indemnify and keep indemnified us against claims, losses, liabilities, damages, costs, and expenses arising from:
We may update these Terms from time to time. Updated Terms will take effect when published or when otherwise notified to you. Continued use of the Services after the effective date of the updated Terms constitutes acceptance of the revised Terms.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, unless mandatory law provides otherwise.
For legal notices, support, or complaints, contact:
contact@nb-dynamics.co.uk
Effective date: 29/03/2026
All software, code, interfaces, layouts, branding elements, documentation, text, graphics, databases, and other original content created by or for NB Dynamics, unless stated otherwise, are protected by copyright and other intellectual property laws.
Customers may access and use our platform and related materials only as permitted under their active subscription and these Terms. No customer obtains ownership of our software or materials by purchasing a subscription.
You must not, without our prior written consent:
Customers must only upload content they own or are authorised to use. If you believe material hosted within the Services infringes copyright, please send a notice to contact@nb-dynamics.co.uk containing:
We may remove or restrict access to allegedly infringing material while we investigate.
We reserve the right to suspend or terminate accounts involved in repeated or serious copyright infringement.
Effective date: 29/03/2026
NB Dynamics, logos, taglines, service names, and related brand indicators used by us are our property or used under licence.
Except where expressly agreed in writing, nothing in these Terms grants you the right to use our trade marks, logos, branding, get-up, colour schemes, product names, or domain conventions in a way that suggests endorsement, partnership, ownership, or affiliation.
You may refer to our name in a truthful, non-misleading way to identify the Services you use, provided you do not imply sponsorship, ownership, certification, or exclusive relationship.
You retain rights in your own community names, logos, and branding that you upload to the platform. You grant us a limited licence to display and process them solely as needed to provide the Services.
If you believe your trade mark rights are being infringed through the Services, contact contact@nb-dynamics.co.uk with sufficient detail for us to investigate.
Effective date: 29/03/2026
This is a general external-facing privacy and data protection statement. You should also have a Data Processing Addendum for B2B customers where you act as processor.
This Policy explains how NB Dynamics handles personal data in connection with the website, demos, support, sales enquiries, customer accounts, and provision of the Services.
Depending on context, we may act as:
We may process:
We may use personal data to:
Where we act as controller, we rely on lawful bases such as:
We aim to handle personal data in line with the UK GDPR principles of lawfulness, fairness and transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality, and accountability.
We implement reasonable technical and organisational measures intended to protect personal data, including measures such as access controls, permissions, logging, auditing, and credential protection.
We aim to design and operate the platform with misuse reduction in mind, including permissions, audit trails, administrative controls, and other safeguards where appropriate. However, we cannot guarantee that customers or their users will use the Services lawfully or appropriately, and customers remain responsible for their own conduct, moderation, compliance, and safeguarding obligations.
We may share personal data with:
If personal data is transferred outside the UK, we will seek to use an appropriate lawful transfer mechanism where required.
We keep personal data only for as long as necessary for the relevant purpose, contractual need, legal obligation, dispute handling, security, backup, or fraud prevention.
Where we act as controller, individuals may have rights including access, rectification, erasure, restriction, objection, and data portability, subject to applicable limits.
Individuals may contact us at contact@nb-dynamics.co.uk. They may also complain to the UK Information Commissioner’s Office if they believe data protection law has been breached.
Privacy contact: contact@nb-dynamics.co.uk